Golden rules of telephonig

• dials carefully (in th ecase of circularly dials, rather than the press-button ones, you will also have to wait for the dial to return.)
• speak clearly and pleasantly.
• answer the telephone quickly and say immediately who you are. Then go on to ask your caller how you can help him.
• Keep paper and pencil near the telephone so that you can make notes and take messages.
• If you are taking a telephone messages for someone who is not available make a clearly note of the caller's name and telephone number.
• Be brief. Don't get side-tracked. If you are a sales person trying to fix an appointment with a customer, for example, don't describe your product on th etelephone - otherwise-otherwise you will have done away with the need for the appointment you are trying trying to arrange.

Managing Money

The Only Law About Money

You Ever Really Need To Know

To Escape From Financial Prison

Going through life pay to pay, using up all your money even before the next pay, is locking yourself up in financial prison and throwing away the key.
This negative cycle MUST be broken before you can ever hope to get ahead. You break it by obeying "The Only Law About Money You Ever Really Need To Know." This "Law requires a habit that,over time, changes the lives of all who use it for the better. At first, the results may seem insignificant. But it is the habit itself that leads to big differences. The Law is: Pay Yourself First.
Out of all money that comes to you, in your pay or from any and every other sauce, expected or unexpected,you take a predetermined percentage off the top and put that aside as an "untouchable," as savings, BEFORE you pay any other bill. You might choose just 1%. You might choose 5%. But "lock in" on that Percentage and keep this promise to yourself no matter what.
Now, we know this is going to sound crazy to many readers. "Hey," you might argue, "I'm not getting all my bills paid now, using 100% of my income--now you want me to manage with 95%--how will that work?" We don't blame you for doubtful. Fortunately you don't have to believe this law makes any sense for it to pay dividents. All you to do is to obey it. If you will try this idea, and stick for yourself how your attitudes about money AND your actual financial situation almost miraculously change for the better.
Here is a 'bottom line': You must change the way you THINK about money, before the actual money situations of your life will change.

Talents & Interests

HOW TO DISCOVER YOUR HIDDEN TALENTS AND INTERESTS

When a person says "I'm not much of a reader" or "I don't like to read," often the truth is that he never learned to like to read," often the truth is that he never learned to read well and, since school, has let what reading skills he did have get rusty. Further, he was always forced to read, so he naturally resists it.

Most adults share this experience: There is some food, may be a vegetable, you hated as a kid, haven't eaten in a longtime, and absolutely believe you don't like. For one reason or another, you taste it for the first time in years and discover that, now, it tastes good to you.

This same kind of experience can be happen wit anything, including this example:

reading.

When a person says something like "I'm no good with computers. It's just too complicated for me," often the truth is that they simply lack information, knowledge,training and assistance about that particular subject or skill.

The $25,000 "Secret"

The $25,000 “Secret”
To having A “Productive Day”
Everyday
Back during America’s Industrial Revolution, the top executive running Andrew Carnegie’s steel mills was a man named Charles Schwab. Mr. Schwab was always looking for ways to improve “productivity” – in the mills, as well as his own. A consultant named Ivy Lee offered Schwab an idea to improve his “productivity,” and told Schwab he could pay him whatever he thought it was worth, after trying it for a month. The idea he provided me was incredibly simple: Each night, write down a list of the ten most important things you want to get done the next day, in order of their importance. Then force yourself to get Number One done before moving on to Number Two. Check off each item as you finish it.
After trying this simple idea for a month, Schwab reportedly sent Lee a check for $25,000.00.why not try it yourself for 30 days and see how valuable you think it is?